Customer Service Representative
We are looking for Customer Service agents to join our fast-growing startup!
Air Doctor – who are we?
Air Doctor is a hi-tech company in the global tourism and health industry, located in Beit Nekofa (Jerusalem area).
Who are we looking for?
If you appreciate great customer experience, if you thrive to find the best solution to any problem, if you are a people-person with a high sense of empathy, if you like working within a team in a fast-growing environment, then your place is with us!
What will you be doing?
Manage incoming requests between clients seeking medical care and clinics, both for B2C and B2B customers. Communicate with clients world-wide, and ensure the perfect solution is being received for each specific case.
What do you need to bring?
· Must - Excellent English skills both verbal and written.
· Must - good Hebrew skills both verbal and written.
· Quick-learner in a fast-changing environment
· Understand complex working methodologies and see the big picture.
· Multi-tasking and ability to perform in a quick pace environment.
· Thinking quickly and offering suggestions with a high sense of problem solving.
· Advantage – previous experience giving customer support in a tech-environment.
**Shift-based job - 24/7 including nights & weekends.