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Customer Service Representative

Air Doctor

Air Doctor

Customer Service
Jerusalem, Israel
Posted on Wednesday, June 19, 2024

We are looking for customer service representatives to join our company!

Who are we looking for?

If you appreciate great customer experience, if you thrive to find the best solution to any problem, if you are a people-person with a high sense of empathy, if you like working within a team in a fast-growing environment, then your place is with us!

What will I be doing?

Manage start to finish incoming requests between clients seeking medical care and clinics, both for B2C and B2B customers. Communicate with clients world-wide, and work with global teams to ensure the perfect solution is being received for each specific case.

What do you need to bring?

· Must – Excellent English skills both verbal and written

· Works well independently and collaboratively in a team

· Empathetic and compassionate towards clients

· Quick-learner in a fast-changing environment

· Understand complex working methodologies and see the big picture.

· Multi-tasking and ability to perform in a quick pace environment.

· Thinking quickly and offering suggestions with a high sense of problem solving.

· Advantage – previous experience giving customer support in a tech-environment.

· Advantage – good Hebrew skills both verbal and written.

· Advantage -additional languages

**Shift-based job - 24/7 including nights & weekends.

We’re looking for someone to grow with us as we grow!