Customer Service Representative
Air Doctor
Customer Service
Jerusalem, Israel
Air Doctor, a high-growth travel health startup, is looking for Customer Care Representatives to join our Customer Care team!
Air Doctor is a global travel-health tech startup that helps travelers get fast, reliable medical care anywhere in the world when they get sick far from home.
We’re looking for our next team members: people who will thrive in the service world, work closely with global teams with passion, and make a meaningful impact on our customers’ experience in the moments that truly matter.
We seek people who love teamwork, are tech savvy, have a high level of English, strong decision-making abilities, and can perform in a fast-paced environment. If you believe you are the right fit, join us!
Location: Beit Nekofa (near Hemed Interchange and Mevaseret Zion)
Shifts: 24/7 shift work (including nights and weekends)
Work Model: Hybrid – combination of office and remote work
Travel reimbursement
Cibus card
Requirements:
- High-level proficiency in English and Hebrew, both spoken and written – required
- Ability to work well both independently and collaboratively
- Experience working with global teams / in a global environment – an advantage
- Excellent customer service and interpersonal skills
- Ability to multitask and perform in a fast-paced environment
- Strong decision-making skills
- Command or leadership background – an advantage
- Bachelor’s degree – an advantage
Please send your CV to: hiring@air-dr.com