Operations Specialist - Senior

Air Doctor
Air Doctor

Operations · Full-time

Ho Chi Minh City, Vietnam

Posted on Oct 9, 2026

Key Responsibilities

  • Analyze operational data and generate business insights using Excel, SQL, and Power BI.
  • Develop and maintain dashboards, KPIs, and management reports.
  • Prepare and present performance reviews and recommendations to senior leadership.
  • Identify operational issues, perform root cause analysis, and implement corrective actions.
  • Lead continuous improvement and automation initiatives.
  • Manage cross-functional projects from planning through implementation.
  • Collaborate with multiple departments to drive business objectives and operational excellence.
  • Ensure data accuracy, process compliance, and adherence to company standards.

Qualifications

  • Bachelor's degree in Business, Operations, Engineering, Data Analytics, or related field.
  • 5+ years of experience in Operations, Business Analytics, or Continuous Improvement.
  • Advanced Excel skills (Power Query, Pivot Tables, complex formulas).
  • Strong SQL and Power BI expertise.
  • Proven analytical, problem-solving, and project management skills.
  • Experience presenting findings and recommendations to senior management.
  • Excellent communication, stakeholder management, and interpersonal skills.
  • Ability to work independently in a fast-paced and dynamic environment.

Preferred Qualifications

  • QDM, Lean Six Sigma, PMP, or equivalent certification.
  • Knowledge of process automation and digital transformation initiatives.