Careers

About the Company

FedEx Express is committed to leveraging advanced technology to solve business challenges and improve operational efficiency. Our culture fosters innovation, collaboration, and a commitment to excellence.

About the role

We’re Hiring! | Manager, Enterprise Business Services Strategy – Digital & Data

Are you passionate about digital transformation, procurement technology, data, and automation? Join our team and help shape the future of our global Source to Pay strategy!

We are looking for a Manager, Digital & Data to bridge business processes and technology, ensuring that digital platforms, data, and automation deliver measurable business value.

Responsibilities

• Digital Procurement Strategy: Oversee the digital ecosystem supporting Source to Pay, ensuring platforms, processes, and controls work seamlessly together.
• Technology Roadmap: Partner with Digital & Technology teams to define priorities, translate business needs into system requirements, and drive technology enhancements.
• Project & Stakeholder Management: Coordinate cross-functional initiatives, monitor delivery, manage risks, and ensure solutions align with business objectives.
• Continuous Improvement: Drive platform adoption, process optimization, automation, and operational efficiency.
• Data, AI & Automation: Lead initiatives involving AI, process mining, benchmarking, reporting, and automation to improve decision-making and business performance.
• Team Leadership: Guide a specialized team, manage competing priorities, and foster innovation across multiple workstreams.

Required Skills & Experience

• Bachelor’s degree in Accounting, Finance, Business, Engineering, Information Systems, or a related field.
• At least 5 years of professional experience in areas such as project/program management, management consulting, finance, vendor management, information systems, or related disciplines.
• Strong understanding of Source to Pay processes and enterprise technology platforms.
• Experience with digital transformation, technology roadmaps, process improvement, and system enhancements.
• Knowledge of data analytics, reporting, automation, and AI-enabled business solutions.
• Strong analytical, communication, and stakeholder management skills, with the ability to connect technology initiatives to measurable business outcomes.
• Experience leading teams and collaborating across business and technology functions.

Key Platforms

Experience with platforms such as ServiceNow, Oracle FCF, and other procurement, contract, supplier, or data management systems is highly relevant.

Ready to make an impact? If you enjoy turning business challenges into innovative digital solutions and driving transformation on a global scale, we’d love to hear from you!

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Equal Opportunity Statement

FedEx Express is committed to diversity and inclusion in the workplace and to providing equal employment opportunities to all employees and candidates.