Careers

Empathy is transforming the way families navigate life’s most difficult times - from the loss of a loved one to other major life transitions. By combining technology with compassionate human care, we bring clarity, comfort, and peace of mind when it matters most.

We partner with leading employers, insurers, and financial institutions to deliver meaningful, human-centric support at scale. Today, Empathy supports over 45 million people across North America.

Backed by top-tier investors including General Catalyst, Index Ventures, Adams Street, Aleph and Entreé Capital. We’ve raised over $160 million to date, including a $72 million Series C, to expand our impact and scale our mission worldwide.

About the Role

We’re hiring a Talent Acquisition Partner to join our growing People team in New York. This role will report to our Head of Talent Acquisition (NY) and will be the first recruiter based in the US, playing a critical role in supporting Empathy’s next phase of growth.

This is a hands-on, execution-heavy role with increasing scope. You’ll own full-cycle recruiting for US roles today, partner closely with hiring managers, and help lay the groundwork for a scalable recruiting function. Over time, this role will help inform process, structure, and hiring approaches as the team grows.

• Own full-cycle recruiting for US-based roles, from intake through offer, partnering closely with hiring managers to understand role needs, team context, and hiring priorities.
• Execute thoughtful sourcing, screening, interviewing, and closing strategies while building and maintaining strong candidate pipelines.
• Work closely with the Head of Talent Acquisition to implement and refine recruiting processes, tools, and interview structures, bringing consistency and rigor to hiring decisions.
• Partner with People Operations to ensure a smooth, high-quality candidate experience, including interview coordination and clear, timely communication.
• Use data and insights to track progress, identify risks, and continuously improve hiring workflows.
• Over time, support the scaling of the US recruiting function by contributing to process documentation, best practices, and onboarding of additional recruiters as the team grows.

• 4+ years of experience in full-cycle recruiting or as a Talent Acquisition Partner, ideally in tech or high-growth environments
• Strong execution skills with the ability to manage multiple roles simultaneously
• Experience partnering with hiring managers and operating with sound judgment and prioritization
• Familiarity with sourcing tools and ATS platforms
• Highly organized, detail-oriented, and dependable in follow-through
• Clear, empathetic communicator who builds trust with candidates and internal partners
• Flexibility to work in a Start-Up fast-paced environment, accommodating global time zones when needed.
• Passion for people and a commitment to creating a positive candidate and employee experience.
• Experience working with a global team is preferred

The salary for this position ranges between $120,000 - $140,000. This is decided based on many factors, including but not limited to: skills, qualifications, and geographic location. In addition to base salary, we are proud to offer stock options in the company and a competitive benefits package.

To support our employees, we offer comprehensive benefits both in and out of the office. These include premium healthcare, comprehensive paid time off, and flexible parental leave. Our bereavement care includes premium access to the Empathy platform and support for employees and their families. We support financial wellness with a company-sponsored 401(k) plan and up to a 4% employer match, along with competitive stock options. With annual retreats, team lunches for our NYC office, and a remote employee stipend, we prioritize spending time together and investing in our people. We hope you will want to join our exceptional team.