Are you keen to work somewhere that’s stimulating and friendly with countless opportunities for growth and plenty of freedom to make a real impact? This could be the place for you!

We are looking for a Tech Ops Specialist here at INSHUR, based in NYC. You’ll be working on re-inventing insurance in exciting markets across multiple territories, including the US, UK, and the Netherlands, and new European countries and US states.

What you'll do

As our TechOps Specialist you will be responsible for our company productivity hardware and software, including all laptops and devices. You’ll help develop our internal IT processes, be responsible for the budget to buy the hardware and software as required, and also be accountable for ensuring colleagues technology works as expected. We are looking to make our NY office a real hub for Inshur and as such you will need to be in the office 2/3 times a week.


The below is a guideline of skills that we think would make you successful in this role. However, our hiring process is much more around aptitude and passion so don’t worry if you’ve not used a particular tool or checked off all the skills and experience listed above.

We'd love to hear from you if you:

  • Have plenty of experience with IT support as an Analyst or Technician
  • Have experience supporting Mac and Windows devices remotely, using enterprise device management tools such as Jamf and Intune
  • You have experience managing users and applications in Google Workspace
  • Are an ambitious doer with a curiosity for all things Technology
  • Know what it takes to make sure a busy office has the right technology
  • Understand that life is better when things just work smoothly
  • Are passionate about developing your role and taking more responsibility as you gain experience

Your colleagues say you:

  • Are diligent and passionate about offering the best support to your colleagues
  • Are organised and proactive with great attention to detail
  • Care about people and love helping them above everything else
  • Don’t get flustered easily

Things we’ve been working on recently (and you’ll likely be working on too):

  • Smooth delivery of hardware and software for our colleagues, particularly new starters
  • Providing a first class support service for our colleagues experiencing tech issues
  • Maintaining a robust knowledge base on processes and systems to allow for knowledge sharing across the team and wider company
  • Integration of our various systems and platforms to allow for automation as well as to reduce effort and risk


What we offer

We provide a friendly and stimulating environment for everyone to grow, learn and thrive in. We operate in a hybrid of remote and office-based work and we encourage a flexible way of working to adapt to personal circumstances and individual and business needs.

Our budget for this role is $55,000 - $65,000 and we will take into account your previous experience and location of work when agreeing on the final offer.

We offer all our employees stock options and we've built a benefits package that invests in our employees’ long-term personal and professional growth and well-being. Here’s a sample of what this includes:

  • 30 days of holiday annually in addition to 8 federal holidays and statutory sick leave
  • Medical, dental, and vision insurance
  • Basic Life, short-term, and long-term disability insurance
  • 401K match
  • Up to 13 weeks full pay parental leave regardless of your gender
  • Flexibility to choose your place of work (East Coast USA only) and flexible working hours
  • Annual training allowance and regular learning opportunities
  • Commuter benefits
  • Monthly flexible well-being allowance to help you remain healthy and productive
  • And much more…

It goes without saying that we provide everyone with a laptop, monitor, top of the range kit, and any software you need.

About Us

INSHUR is the leading provider of insurance across North America and Europe that satisfies the diverse needs of on-demand drivers.

With a focus on embedded insurance solutions, and complementary technology integrations for digital platform providers such as Uber and Amazon, we’ve been helping drivers stay on the road since 2016 through our data, technology and in-house expertise.

As a global team of around 200 people based across the US, UK and the Netherlands, we value:

  • Generosity, inclusivity, open-mindedness and diversity
  • The delivery of great results and learning in the open
  • Freedom to make long-term, high-impact decisions
  • The wellbeing of their teammates and the people around them
  • Enjoying the ride

We completed our B1 funding as well as the acquisition of American Business Insurance in 2023. We have exciting plans to continue growing our portfolio and product lines and expand to new territories in the future.

Equal opportunities

We believe that having a diverse team where everyone can be their authentic self is the key to our success. We are passionate about equal opportunities and improving the tech industry for the better, so we encourage people from underrepresented backgrounds to apply. We don't discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, marital status, disability, or age. Our offices, when open, are child-friendly and fully wheelchair-accessible.

While this position is advertised as full-time, we are flexible on the specific arrangements for the right candidate and would be happy to discuss part-time, job-share, or other flexible arrangements, if required. Let us know in your application if you have accessibility requirements for your interview and we will do our best to accommodate.