Careers

Partnerships Associate, Operations

Job Description:

At Inspectify, we are a YCombinator (S20) backed startup building the leading marketplace for home inspections. Our software streamlines the inspection experience and creates the single most comprehensive data set of every single home. We operate in both the United States and Canada and partner with some of the most prominent and fastest growing real estate brokerages in the world.

We are looking to hire a Partnerships Associate to join our Operations team to help us transform a dusty, dated industry by providing a best in-class experience for our customers, our brokerage partners and the inspectors and service provider partners who make our platform a reality.

The compensation for this role begins at $45,000 and may vary based on experience, location, and qualifications.

What You'll Do:

**Recruitment and Onboarding:**

• Identify and recruit inspectors and service providers in new markets with growing demand.
• Facilitate onboarding for new partners joining the Inspectify platform.
• Assist in developing and executing strategies for onboarding, coaching, educating, and retaining inspectors and service providers.

**Training and Development:**

• Develop relationships with partners and ensure quality standards are met through providing support, training, and coaching.
• Build feedback loops and document process standards to ensure a high-quality, consistent experience.

**Collaboration and Strategy:**

• Deliver clear, documented feedback to help reduce issues and enhance user efficiency.
• Identify and implement improvements to partner experiences and internal processes.
• Ensure supply readiness to consistently meet customer expectations across all service types.

You have:

• A passion for early-stage startups and building a business from the ground up.
• Comfort with ambiguity and the ability to adapt quickly in a dynamic environment.
• A willingness to learn new skills, tackle problems quickly, and wear multiple hats.
• An obsession with providing exceptional customer experiences and exceeding expectations.
• An ability to develop strong relationships and handle challenging conversations.
• A bias towards action and an ownership mentality.
• Innovative problem-solving abilities with a commitment to continuous improvement.
• An interest in experimenting with new technologies and methods to enhance internal processes.
• Demonstrated empathy and experience collaborating with internal and external stakeholders.

Nice to Have:

• Comfort with being on camera for training and coaching through 1:1 calls and webinars.
• Availability to work from 7am-3pm PST / 10am-6pm EST.