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Application Engineer

SPAN

SPAN

Software Engineering
San Francisco, CA, USA
Posted on Thursday, July 4, 2024

Our Mission

SPAN is enabling electrification for all

SPAN is mission-driven to design, build, and deploy products that electrify our built environment, decarbonize our world, and slow the effects of climate change.

  • Decarbonization is the process to reduce or remove greenhouse gas emissions, especially carbon dioxide, from entering our atmosphere.

  • Electrification is the process of replacing fossil fuel appliances that run on gas or oil with all-electric upgrades for a cleaner way to power our lives.

At SPAN, we believe in:

  • Enabling homes and vehicles powered by clean energy

  • Making electrification upgrades possible

  • Building more resilient homes with reliable backup

  • Designing a flexible and distributed electrical grid

The Role

The Applications Engineering Team sits within the Product Team and is responsible for helping launch and ensure the success of all SPAN products. Applications Engineering is at the nexus between multiple internal teams including Product, Software/Hardware Engineering, Service and Support, and Sales and is able to translate feedback and requirements into actionable initiatives to improve products and process. Applications Engineers are expected to possess knowledge and hands-on experience with all SPAN products and adjacent electrification products.

Responsibilities of the Applications Engineer include:

  • Update and author internal and external product documentation (Manuals, Application Notes, Troubleshooting documents, etc)

  • Create test plans and test products in both field and lab environments to ensure they meet written product requirements

  • Act as a subject matter expert on SPAN products and applications to answer internal and external customer questions

  • Gather and organize product feedback from internal and external customers and partner with Product Managers and other stakeholders to independently execute on creative solutions to improve products

  • Serve as the voice of the customer (Installers and Homeowners) to ensure SPAN launches and maintains the best possible products.

Potential Projects for the Applications Engineer include:

  • Test and record the electrical characteristics of a wide variety of energy storage systems as they transition from on-grid to off-grid and vice versa

  • Identify and characterize any software configuration issues during the controlled field piloting of new SPAN products

  • Create and maintain a database of frequently asked product questions and product troubleshooting best practices

Applications Engineer Required Qualifications

  • 2+ years of experience in a related Applications Engineering role

  • Hands-on experience with electrical products

  • Experience authoring and revising technical documentation

  • Excellent written and verbal communication skills

  • High interest in the field of electrification

  • Self motivated

Bonus Qualifications

  • Experience with solar and energy storage technologies

  • Experience with EV chargers and related electric vehicle technologies

  • Experience with HVAC technologies

  • Experience creating custom diagrams and visualizations

  • Cross functional project management experience

  • Degree in mechanical or electrical engineering

  • Knowledge of the NEC and UL listing criteria

The U.S. base salary range for this position is $87,000- $145,000 plus benefits, equity and variable compensation for Sales-related roles. This range represents SPAN’s good faith estimate of competitively-priced salary for the role based on national, real-time industry data from companies of a similar growth stage. This range reflects minimum and maximum new hire salaries for the role across US locations. Within the range, individual pay is determined by location and individual factors including relevant skills, experience and education or training. This range correlates to the relative level of the candidate we believe we need for the role and may require an adjustment for candidates of a different level.

Your recruiter can share more about the specific salary range for the location this role is based during the hiring process.

Life at SPAN

SPAN embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.

Headquartered in San Francisco’s vibrant SoMa neighborhood, we are an eclectic group of creative thinkers who value open communication, teamwork, and a ‘make it happen’ approach to addressing complex challenges.

We’re hiring talented individuals who are driven by success and are passionate about shaping the future of renewable energy. If that sounds like you, we’d love for you to consider joining the rapidly growing team at SPAN.

The Perks:

⚡ Competitive compensation + equity grants at a well-funded, venture-backed company

⚡ Comprehensive benefits (including medical; dental, vision, life and disability insurance)

⚡ Comfortable, sunny office space located near BART and Caltrain public transit

⚡ Strong focus on teambuilding and company culture (events, meet-ups, clubs)

⚡ Flexible hours and unlimited PTO

Interested in joining our team? Submit an application today and we’ll be in touch with next steps!