Careers

Notch empowers brands to scale their business with next-generation autonomous customer experience.We build AI agents that resolve customer support end-to-end-not just deflect tickets.
We work with mid-market and enterprise support organizations, and we’re scaling quickly.

Notch empowers brands to grow their business through next-gen autonomous customer experience. We work with mid-size and enterprise support organizations, and we’re scaling quickly.

Responsibilities:

• Design and execute U.S. GTM strategy: ICP, segmentation, qualification, pricing, and sales plays
• Personally run and close high-value pipeline with mid-market & enterprise clients
• Build, hire, and lead a high-performing sales org (AEs, SDRs, SEs)
• Implement repeatable sales processes
• Influence product roadmap and messaging with market insights
• Drive enterprise adoption and expansion through structured account planning

• 7+ years leading B2B SaaS/enterprise sales, including team scaling
• Demonstrated ability to close close 6-figure to low 7-figure enterprise deals end-to-end
• Hands-on operator who thrives at building systems from scratch
• Experience selling to CIOs and enterprise stakeholders in complex environments
• Track record of growing revenue in lesser-known or emerging product categories

Nice to have:

• Previously sold CX / customer support products and/or insurance software
• Previously sold products in the AI space
• Experience selling to innovation, digital transformation, or emerging technology teams

Compensation Range: $400,000–$450,000 (OTE)

Actual compensation will be determined based on job-related factors such as qualifications, skills, experience, and education, and is contingent on performance.

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